We are pleased to release the newly revamped Town Council Newsletter: Chua Chu Kang Connects! Each division will now receive a newsletter uniquely catered to feature projects happening around the estate. The newsletters are available for download here and are also being distributed directly to your letterbox.
Going beyond the call of duty: CCK Town Council officers – Joseph and Farrizat (who was fasting) – carried a handicapped resident up 10 floors during a power outage in Yew Tee yesterday while service was being restored. We are truly proud of them!
Electricity has been restored to the water pump room and lifts and services for water and lifts are back to normal. Power to all the internal units have been restored; Common corridor lights restored except for part of 2nd and 3rd floor as the fire damaged the concealed wires. Singnet services restored, OpenNet under repair.
25/07/14 Update: This story has now been reported by Lianhe Wanbao. To read the article, please click here.
29/07/14 Update: The New Paper, Berita Harian & STOMP have all written articles on our officers. To read, please click here.
We would like to keep you updated on our efforts to address the recent outbreak of dengue fever cases in our neighbourhood. This outbreak is unprecedented because our estates have had a good track record in the past against dengue. Since the beginning of the outbreak, NEA officers have intensified their inspections for Aedes mosquito breeding at all residential premises and construction sites in the area.
We encourage residents to be vigilant against mosquito breeding in the homes. Based on NEA’s current inspections, about 80% of mosquito breeding sites were found in our residents’ homes. The external areas such as construction sites, shopping centres and surrounding areas form the remaining 20% in total. This is why we are focusing our efforts on the importance of controlling the Aedes mosquito breeding within our homes.
CCC, NEA & the Town Council also wishes to update you on the steps that have been taken to control the dengue situation in Chua Chu Kang Town.
NEA and the grassroots volunteers have been working together to visit affected areas closely over the past few weeks. Most recently, 120 Keat Hong grassroots leaders and residents visited the 44 blocks that were affected by dengue on 13 July 2014 where dengue prevention packages were given out. These packs included educational materials, mosquito repellent and pesticide. Another visit is scheduled for 20 July 2014.
Mass Fogging has been conducted by the Town Council at Blk 196, 296A-E/ Blk 297, 297A-D Choa Chu Kang Ave 1/2 and Blk 271-295 Choa Chu Kang Ave 2/3. We will continue to carry out fogging in open space areas when necessary.
The Town Council has also been vigilantly inspecting for potential dengue breeding in areas such as the drains, rooftops, pump rooms, carparks, trees & playgrounds for the past few weeks. We have also started replacing concrete drainage slabs with metal gratings. This ensures that stagnant water will not be collected underneath the slabs and it allows for checks to be carried out easily.
We encourage all residents to allow NEA to perform ULV misting in the homes to reduce the potential for dengue outbreaks in your home. Please call NEA at: 8308 3482 / 8393 4264 from Monday to Friday (9am to 4pm) to request for an appointment.
We hope that residents continue to take all necessary precautions to keep safe from dengue. We empathise with any families that have been affected and wish you well in your recovery.
The Enhanced Bicycle Bay at Choa Chu Kang Loop Block 341 was officially launched by Guest-of-Honour Minister Gan Kim Yong, MP Mr Zaqy Mohamad, and MP Mr Alex Yam on 23 February 2014.
This is a joint project by the Citizens Consultative Committee’, Resident Committee, Chua Chu Kang Town Council and the Chua Chu Kang Neighbourhood Police Centre. Installing these unique two-tier racks means that bay capacity is doubled despite the limited area making sure that the residents at Block 341 have sufficient lots for their bicycles. Additionally, the bicycle bay will be monitored by Close Circuit Televisions (CCTVs) to deter bicycle theft.
Residents of Blocks 711 to 731 Jurong West Street 71/72 voted for the Neighbourhood Renewal Programme (NRP) at the NRP Consensus Gathering on 18 January 2014.
The NRP will include upgrades to the blocks such as linkways, barrier-free connections, jogging and cycling tracks, 3G Interactive Hubs, and much more. Residents can also expect new fitness corners and playgrounds which are in line with Chua Chu Kang Town’s Vision of a Healthier and Greener Town and is part of our 5-Year Master Plan.
Guest-of-Honor, Mr Alvin Yeo Khirn Hai, MP for Chua Chu Kang GRC (Nanyang) and Vice-Chairman of Chua Chu Kang Town Council graced the Consensus Gathering to garner support from the residents for the NRP.
Guest-of-Honor, Dr Amy Khor Lean Suan, Senior Minister of State, Ministry of Health and Ministry of Manpower, Mayor of South West District, MP for Hong Kah North and Vice-Chairman of Chua Chu Kang Town Council unveiled the Senior Citizen Fitness Corner at Block 369 Bukit Batok Street 31 on 28 December 2013.
Our Hong Kah North senior citizens were delighted with the brand new Senior Citizen Fitness Corner and tried out the equipments eagerly. Dr Amy Khor joined the senior citizens in testing out the new fitness corner. The Senior Citizen Fitness Corner is in line with Chua Chu Kang Town’s Vision of a Healthier and Greener Town and is part of our 5-Year Master Plan.
Guest-of-Honor, Dr Amy Khor Lean Suan, Senior Minister of State, Ministry of Health and Ministry of Manpower, Mayor of South West District, MP for Hong Kah North and Vice-Chairman of Chua Chu Kang Town Council unveiled the Town Wide Cycling and Jogging Track at Hong Kah North on 10 November 2013.
The Ground Breaking Ceremony for the Town Wide Cycling and Jogging Track is in line with Chua Chu Kang Town’s Vision of a Healthier and Greener Town and is part of our 5- Year Master Plan. This project is an extension of our earlier approved large scale project whereby the jogging cum cycling track spans from Blk 732 to 737 and Blk 744 to 747 Jurong West St 73.
With the newly installed lift at Blk 158A Jalan Teck Whye Multi-Storey Carpark, residents can enjoy more convenience when they park their vehicles at the higher levels. In addition, shelters have been installed at the top level of the Multi-Storey Carpark. Residents are now able to park at the top level rain or shine!
The Lift at Blk 158A Jalan Teck Whye was officially opened by Minister Gan Kim Yong, Minister for Health, and MP for Chua Chu Kang GRC (Chua Chu Kang) on 20 July 2013.
The PAP Town Councils will take measures and adhere to MOM’s guidelines to safeguard our staff and workers’ safety and health against the effects of haze.
With the PSI in Singapore reaching hazardous range (301-400), the PAP Town Councils will implement the following measures:
- Routine Maintenance Services – Routine maintenance services will be carried out based on MOM’s guidelines with regard to outdoor work and prolonged exposure to the environment.
- Non Essential Maintenance Services – Non-essential Maintenance Services such as landscaping works, block washing, bulky items removal and spring cleaning of market/food centres, pruning and tree felling activities etc shall be postponed.
- Essential Maintenance Services – As for Essential Maintenance Services such as lift rescues and emergency repairs, we shall equip workers with the necessary safety gear for safety and health protection. All workers will be issued with N95 masks.
Any worker who has health conditions will be issued with N95 respirator and will be deployed indoor.
In addition, the following measures will also be taken :
Cleaning operations shall be carried out for essential areas such as lift lobbies.
- Pruning of trees or felling activities are to be postponed.
- Landscaping maintenance works or grasscutting works are to be postponed.
Cleaning operations shall be carried out for essential areas such as lift lobbies.
- Avoid going to rooftop and water tanks areas unless for emergency purposes.
The Town Councils would like to seek the understanding and co-operation of our residents in the above work arrangements. We will continue to provide essential maintenance services while safeguarding the safety and health of our workers.
PAP Town Councils
Dr Teo’s statement on TCMS
- On 28 December 2012, I issued a press release in response to Ms Sylvia Lim’s statement on the website of the Aljunied-Hougang Town Council. Ms Lim had made various assertions in her statement. However, her statement was made without citing the relevant facts. I now make this further statement to set out fully the relevant facts.
- I am the co-ordinating Chairman of all the PAP-run Town Councils (“the TCs”). The PAP TCs meet regularly and work closely with one another. This allows the TCs to derive economies of scale and to share best practices among themselves. This improves the overall efficiency of the TCs, and ensures that all the PAP TCs can serve their residents better.
- In 2003, the TCs wanted to harmonise their computer systems. Hence, in 2003, all the TCs jointly called an open tender for a vendor to provide a computer system based on a common platform. NCS was chosen to provide this system. The term of the NCS contract (“NCS contract”) was from 1 August 2003 to 31 October 2010. There was an option to further extend the contract for one year, until 31 October 2011.
- In 2010, the NCS contract was going to expire. The TCs got together and jointly appointed Deloitte and Touche Enterprise Risk Services Pte Ltd (“D&T”) to advise on the review of the computer system for all the TCs. Several meetings were held with D&T.
- After a comprehensive review, D&T identified various deficiencies and gaps in the system. The main issue, however, was that the system was becoming obsolete and unmaintainable. It had been built in 2003, on Microsoft Windows XP and Oracle Financial 11 platforms. By 2010, Windows XP had been superseded by Windows Vista as well as Windows 7, and Oracle would soon phase out and discontinue support to its Financial 11 platform.
- The TCs were aware of and concerned about the serious risks of system obsolescence identified by D&T, and wanted to pre-empt the problem. In addition, as the NCS Contract was about to expire, they sought a solution which would provide the best redevelopment option to the TCs, and in the interim would allow them to continue enjoying the prevailing maintenance and other services.
- As Coordinating Chairman of the TCs, I had to oversee the redevelopment of the existing computer system for all TCs. It was clear to me that the existing computer software was already dated. The NCS contract would end by 31 October 2011 (if the one year extension option was exercised). However, assessing new software and actually developing a replacement system that would meet our new requirements would take time, maybe 18-24 months or even longer. We thus needed to ensure that we could get a further extension (beyond October 2011) from NCS, while working on redevelopment options.
- D&T also raised with the TCs the option of having a third party own the computer system, including the software, instead, with the TCs paying a service fee for regular maintenance. This structure was not uncommon.
- We decided to seriously consider this option. Having each of the 14 individual TCs hold the Intellectual Property (IP) rights to the software was cumbersome and inefficient. The vendor would have to deal with all 14 TCs when reviewing or revising the system. It would be better for the 14 TCs to consolidate their software rights in a single party which would manage them on behalf of all the TCs, and also source vendors to improve the system and address the deficiencies.
- The TCs thus decided to call a tender to meet the following requirements:
– To purchase the software developed in 2003, and lease it back to the TCs for a monthly fee, until the software was changed;
– To undertake to secure extensions of the NCS contract at no extra cost i.e. take on the obligation to get an extension on the existing rates, until the TCs obtained new or enhanced software. This was put in to protect the financial position of the TCs; and
– To work with the TCs to understand their enhancement and redevelopment needs and look for a suitable vendor to provide these upgrades.
- Under the tender, the TCs sold only the IP in the old software. The ownership of the physical computer systems remained with the individual TCs. We wanted to sell the IP rights in the old software because it had limited value and was depreciating quickly. Had we waited until the new system was in place, the IP to the superseded old software would have become completely valueless.
- The TCs advertised the tender in the Straits Times on 30 June 2010. Five companies collected the tender documents. These were CSC Technologies Services Pte Ltd, Hutcabb Consulting Pte Ltd, NCS, NEC Asia Pte Ltd and Action Information Management Pte Ltd (“AIM”).
- I am aware that NCS considered bidding but in the end, decided not to do so as it was of the view that the IP rights to software developed in 2003 on soon to be replaced platforms were not valuable at all.
- Another company withdrew after it checked and confirmed that it was required to ensure renewal of the NCS contract without an increase in rates. The company did not want to take on that obligation. The others may also have decided not to bid for similar reasons.
- In the end, only AIM submitted a bid on 20 July 2010.
- We evaluated AIM’s bid in detail. First, AIM’s proposal to buy over the software IP would achieve our objective of centralising the ownership of the software, consistent with the model suggested by D&T.
- AIM was willing to purchase our existing software IP for S$140,000, and lease it back at S$785 per month from November 2010 to October 2011. The lease payments to AIM would end by October 2011, with the expiration of the original NCS contract. Thus after October 2011, the TCs would be allowed to use the existing software without any additional lease payments to AIM, until the new software was developed.
- This meant that the TCs expected to gain a modest amount (about S$8,000) from the disposal of IP in the existing software.
- Second, AIM was willing to undertake the risks of getting an extension of the NCS contract with no increase in rates. This was the most important consideration for us, as it protected the TCs from an increase in fees.
- Third, we were confident that AIM, backed by the PAP, would honour its commitments.
- Given the above considerations, AIM had met the requirements of the tender on its own merits. We assessed that the proposal by AIM was in the best interests of the TCs, and thus awarded the tender to AIM.
- Under the contract with AIM, the TCs could terminate the arrangements by giving one month’s notice if the TCs were not satisfied with AIM’s performance. Similarly, AIM could terminate by giving one month’s notice in the event of material changes to the membership of a TC, or to the scope and duties of a TC, like changes to its boundaries. This is reasonable as the contractor has agreed to provide services on the basis of the existing TC- and town-boundaries, and priced this assumption into the tender. Should this change materially, the contractor could end up providing services to a TC which comprises a much larger area and more residents, but at the same price.
- Since winning the tender, AIM has negotiated two extensions of the NCS contract until April 2013, at no increase in rates. The first extension was from November 2011 to October 2012, and the second from November 2012 to April 2013. The TCs received a substantial benefit in terms of getting the extensions from NCS beyond the original contract period, without any increase in prices.
- AIM has also been actively working with several vendors to explore new software options and enhancements for the TCs. AIM has identified software from a number of possible vendors, and has invited them to make presentations to the TCs in order for a suitable option to be chosen.
- Following the expiry of the initial lease arrangement for the software from AIM on 31 October 2011, no further lease payments for the software were made to AIM. During the period of its contract extension from November 2011 to April 2013, the management fee payable to AIM for the whole suite of services it provided was S$33,150, apart from what was payable to NCS for maintenance. In the end, inclusive of GST, each TC paid slightly more than $140 per month for AIM to ensure continuity of the existing system, secure the maintenance of this system at no increased costs, and identify options for a new system to which the TCs could migrate.
- We entered into the transaction with AIM with the objective of benefitting the TCs. Over the last two years, the intended benefits have been realised. There is thus no basis to suggest that the AIM transaction did not serve the public interest, or was disadvantageous to residents in the TCs.
14 PAP Town Councils