About Us
Roles & Responsibilities

Roles & Responsibilities

To control, manage and administer the common property for the benefit of residents
To maintain and keep the common property in good repair
To renew or replace fixtures and fittings in the common property
To provide essential maintenance and lift rescue services


Common Property
Corridors and staircases Lifts
Void decks Recreational or community facilities and gardens
Turf areas and drainage  


Scope of Work
Routine Maintenance
Maintenance of common property Landscaping and horticultural works
Provision of lighting at common property Provision of essential and lift rescue services
Conservancy and cleaning works Building, electrical, sanitary maintenance, etc
Maintenance of car parks (as Managing Agent)  
Cyclical Maintenance
Repairs & Redecoration (eg, repainting) Re-roofing
Re-wiring Replacement of water pumps
Replacement of booster pumps/water pipes Overhauling & upgrading of lifts
Replacement of hoisting ropes/ sheaves of lifts Replacement of centralised refuse chute system’s refuse handling equipment
Replacement of individual refuse chute flushing system’s control panel  
Enforcement of Town Council By-Laws on use and occupation of common property Collection of service and conservancy charges
Control on the use and occupation of common property  
Implementation of Improvement Projects
Covered linkways Senior citizens’ / residents’ / cosy / study corners
Children’s playgrounds Recreational facilities
Reflexology footpaths Neighbourhood parks
Game courts Street soccer pitches
Fitness corners Pavilions and vehicle drop-off points
Town Council Lift Upgrading Programme (TC-LUP)
Selection of precinct for TC-LUP Polling of residents for approval
Implementation of lift upgrading works  
Neighbourhood Renewal Programme (NRP)
Selection of precinct for NRP Conducting of Public Consultations to gather residents’ feedback
Conducting of Consensus Gatherings to residents’ support Implementation of construction works