Chua Chu Kang Town Council

24 Hours Hotline


Call Centre

6569 0388




I would like to give positive feedback to a cleaner in my estate at Choa Chu Kang Central. She sweeps the floors and drains very thoroughly. She starts work early and is diligent. I hope the Town Council can acknowledge and recognise her contribution.

Kong Y.H

Resident of Chua Chu Kang

I came to the Town Council to make an enquiry on behalf of my mum and was delighted to being served by admin staff, Siti Fatimah. Siti was very informative when handling my enquiries.


Hi Jen Hong, I truly thank you for your kind assistance and I am very happy with the new door with new design. You have done a good job. I appreciate your great effort.

William Kee

Resident of Brickland

I would like to extend my compliments to Mr Paizol for being very helpful and readily available for the residents when assistance is required. Being new to this town, Mr Paizol has provided us with a sense of assurance that the team at CCKTC will always be proactive to render their assistance to us when needed. Mr Paizol has provided a prompt and reliable coordination to get our unit's drain water pipe fixed and reply to our queries when needed. Thank you, Mr Paizol for doing such a great job for the community and residents of Chua Chu Kang.

Eva Syahidah

Resident of Chua Chu Kang

I would like to commend on the service provided by Property Officer, Mr Ramy. I sincerely appreciate Mr Ramy's swift action in following up on my feedback and updating me on the status of the follow up. I really appreciate the service that he had rendered. Thank you, Mr Ramy once again and CCK Town Council for following up on my feedback.


Resident of Bukit Gombak

Dear Mr Teo, thank you for your phone call yesterday and email update. The foot of the block and the walkway rooftop look very clean now and I look forward to inviting family and friends over. I hope the residents here will continue to keep the environment clean, with the help of the advisory notices. Many thanks to you and your team for the prompt action and greatly appreciate your help in this matter.


Resident of Bukit Gombak

Thanks to Mr Taufik for the call and follow-up. I am very much delighted to enjoy the outcome from TC’s teamwork. Immediately after I logged the feedback, the experience I got was fantastic. It was very quick with fast response, team work was good, and there were continual follow-ups and updates until a solution was found. Overall, it was awesome work from TC and I appreciate it so much. This 2-year-old issue had been sorted out and it is going to help everyone around. I should have approached the TC earlier.

Ravi Nadar

Resident of Hong Kah North

I would like to compliment your staff and contractor, Mr Remy and Mr Sultan, for the excellent service they have provided. The lock on my E-scooter parked at Bukit Gombak MRT bicycle stand was faulty and I went to the Town Council for help. Upon the verification that I am the owner, Mr Remy swiftly called for assistance and went to the bicycle stand with me to cut the lock with Mr Sultan’s cutting tools. The Town Council did a good job with such a responsive staff to help me sort out my issue when I was in trouble. I have always been pleased with the CCK Town Council services that I received. Mr Remy and Mr Sultan professionalism and ability to understand the situation quickly exceeded my expectations. Thank you very much!

Mr Lam

Resident of Bukit Gombak

I would like to thank CCK Town Council staff, Ms Qian Xiu for her professionalism and efficiency in handling my feedback about wall leakage in my flat. She was very prompt in handling my feedback. I called CCK hotline on Saturday nearing office closing time and Ms Qian Xiu called me immediately the following Monday morning to arrange a visit to view the leakage. I am most impressed by her promptness in handling my feedback and arranging with the contractor for rectification works. She was very thorough and clear in her explanation about the processes involved for rectification works. She is very courteous, enthusiastic about her work and knows her work well. She has handled my case very well. I would like to compliment Ms Qian Xiu for being an efficient staff of CCK Town Council. Thanks to the contractor too for the prompt action in the rectification works.

Teo Luh Swan

Resident of Hong Kah North