Bulletin Board
iTown@SG App currently does not support iOS 10
3 October 2016

Dear Residents,

We wish to inform you that the current iTown@SG App does not support iOS 10. Rest assured, our vendors are working to update the app as soon as possible to ensure that iOS 10 users will be able to use iTown@SG.

Meanwhile, you may still contact us at our hotline: 6569 0388 or email us at

We sincerely apologise for any inconvenience this may cause you and we thank you for your kind understanding and patience with regards to this matter.

Update on 10 November 2016: The latest version of the iTown@SG App has been released and now supports iOS 10.

Rat Control Ops In Chua Chu Kang Town
30 September 2016

Dear Residents,

Two residents at Blk 484D Choa Chu Kang Ave 5, have reported rat sightings in their units recently. After investigation, we have deployed rat traps in the common areas near the affected units, and visited residents in the block to find out if they have encountered any rat issues and their concerns. So far no rats have been caught in the traps.

We are pleased to inform you that since the start of September, we have further enhanced our rat control measure. Our pest control specialist has been carrying out an intensive rat eradication program to keep the rat problem at bay in our Town.

Measures we have taken:

1. Weekly treatment and rat culling.

2. Regular inspections and cleaning of the estates, particularly where rats are attracted to – lift shafts, CRC (central refuse chutes), rooftops, store rooms and pump rooms.

3. Replaced damaged plastic gully trap covers in the bin chutes with metal covers, thus preventing rats from gnawing through them and getting to the refuse.

4. Removed dense vegetation at the jogging track for easier burrow detection, but none has been found.

5. Activated NParks and PUB to do inspection to ensure that rats are not coming from the drains and forested areas.

Posters on rat prevention have been put up around the estates, and flyers will be distributed around our Town to educate residents on how to prevent rat infestation in their premises. This includes maintaining proper housekeeping and not leaving food sources exposed.

Together with our Residents’ Committees and grassroots leaders, our property staff will be conducting house visits to residents to get their feedback and see how we can help them.

Residents can call 6569 0388 or email if you spot rats.

Let’s all work together to make our homes safe and free from rats!

4 Steps to Stamp Out Rats!
29 September 2016

Call Chua Chu Kang Town Council at 6569 0388 or email if you spot rats.

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KEAT HONG 2020 – Neighbourhood Renewal Programme Public Consultation
26 September 2016

We cordially invite the residents of Block 401 – 428 Choa Chu Kang Ave 3/4 to join us at the Neighbourhood Renewal Programme (NRP) Public Consultation! The precinct will see improvements to the common areas through the renewal and provision of additional facilities with the Government’s fully-funded NRP. 

We have completed our initial round of Sharing Sessions, held from April to May earlier this year. The revised NRP plans, incorporated with residents’ suggestions gathered during the Sharing Sessions, will be revealed through the Public Consultation. 

The NRP will only be implemented if at least 75% of the eligible lessees in this neighbourhood support it. Thus, we look forward to your active participation and support for the NRP!

Public Consultation A4 Poster_270516

Public Consultation A4 Poster_270516

Keat Hong Mirage Completion Ceremony
17 September 2016

First and foremost, we would like to welcome our Keat Hong Mirage residents to Chua Chu Kang Town!

Over 250 residents from Keat Hong Mirage attended the Keat Hong Mirage Completion Ceremony on Saturday, 17 September 2016. Together with Minister for Health and MP for Chua Chu Kang GRC (Chua Chu Kang), Mr Gan Kim Yong, the residents excitedly toured the newly built neighbourhood. Some of the residents also collected the keys to their new home during the event.

We are glad to see our residents mingling and enjoying themselves at the event; especially the joyful children during the magic show and creative bubble performance. We look forward to seeing the residents again!

Together, a better home for all.

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The photographs of this event can be found in Gallery.

My Block Sparkles 2016 – Final Results
15 September 2016

We are pleased to announce the final results for My Block Sparkles 2016.

Results Block  S&CC Rebate Amount

Bukit Gombak Goodview Garden RC

Block 394 Bukit Batok West Ave 5

 $10 per household unit

Chua Chu Kang Zone 3 RC

Block 107 Teck Whye Lane

 $7 per household unit

Hong Kah North Zone 9 RC

Block 274A Jurong West Ave 3

 $5 per household unit

Nanyang Zone 4 RC

Block 849 Jurong West St 81

 $5 per household unit

Keat Hong Zone 5 RC

Block 289 Choa Chu Kang Ave 3

Best Partner Award:  Nanyang Zone 4 RC 

Launched in 2013, My Block Sparkles is an annual competition aimed at raising awareness as well as encouraging residents to keep their estates clean. The assessment takes into account, both the physical and social dimensions of the estates i.e. the overall cleanliness, the amount of obstruction, bulky and dangerously placed items as well as the residents’ efforts & cooperation towards keeping their blocks clean.

Together with Chua Chu Kang Town Council, the Residents’ Committees have all put in hard work over the past few months to organise educational activities such as block visits, block cleaning, exhibitions, and talks to encourage residents to participant and keep their estates clean and safe.

All households within the top 3 blocks will be entitled to a one-off S&CC rebate. This rebate will be reflected automatically in the November 2016 bill. A plaque recognising this achievement will also be installed at the blocks.

Once again, we would like to thank all residents for their strong support and active participation!

Chua Chu Kang Town Anti-Mozzie Ambassadors
6 September 2016

Our Members of Parliament Mr Gan Kim Yong, Ms Low Yen Ling, Mr Zaqy Mohamad, Mr Yee Chia Hsing and Dr Amy Khor hold talks and visit the residents to spread the word about Zika.

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Anti-Mozzie Ops in Chua Chu Kang Town
2 September 2016

1. Inspection and Oiling Treatment at Rooftops, Pump Rooms & Common Facilities
Inspection and Oiling Treatment at Rooftops, Pump Rooms & Common Facilities 

2Inspection and Oiling Treatment at Drainages

3 Eradicating Mosquito Breeding at Drainages via Flushing & Treatment by Oiling and Abate Sacks (BTI)

4Eradicating Mosquito Breeding via Misting Treatment (BTI)

5Inspection and Treatment at Community Gardens & Cavities

6Spraying of Mosquito Repellent & Block Visits

Zika & Dengue 5Publicity Materials

Dear Residents, 

In view of the recent Zika and dengue cases in Singapore, Chua Chu Kang Town Council has stepped up the fight against mosquito breeding in Chua Chu Kang Town.

Vector Control Efforts

Our Property Team has inspected the estates for mosquito breeding, covering areas such as rooftops, pump rooms, drainages, and places with potted plants. While at work, our Property Team also protected themselves by spraying of mosquito repellent provided by the Town Council.

We have taken measures including flushing, oiling drains, and misting to prevent mosquito breeding, and replacing of concrete slabs with metal grating to facilitate ease of inspection, cleaning and flushing. 

We Must All Stamp Out Mosquito Breeding

Prime Minister Lee Hsien Loong said in a Facebook post on Thursday: “Our best defence is to eradicate mosquitoes and destroy breeding habitats, all over Singapore”. – The Straits Times, 1 September 2016

The best way to beat Zika is for everyone – every household, construction site and agency in charge of public areas to stop mosquito breeding.

According to NEA, the majority of mosquito breeding sites are found in homes. The Town Council will do outreach in the estates to raise awareness of the Zika virus, emphasise the need to prevent mosquito breeding, and advise residents to apply repellent.

Our Action Plan

Educational banners and posters will be put up around the estates, and flyers and brochures showing the 5-step mozzie wipeout will be placed at the Town Council’s offices for residents to takeaway.

Together with NEA and grassroots leaders, the Town Council will be involved in a large scale educational campaign on Sunday, 4 September 2016, where flyers will be distributed to residents to educate them on mosquito breeding prevention.

Let’s all work together to make our homes safe and free from Zika and dengue!

Do The Mozzie Wipeout
31 August 2016

Dear Residents,

Recently, the Ministry of Health (MOH) has confirmed cases of locally transmitted Zika virus infection in Singapore. On the other hand, the number of dengue cases has also risen. While MOH and National Environment Agency (NEA) have stepped up their fight against Zika and dengue, the Town Council will also continue to diligently inspect the estates for potential mosquito breeding sites, and carry out our scheduled fogging.

We also encourage residents to be vigilant of mosquito breeding in their homes. About 80% of mosquito breeding sites were found in our residents’ homes. The external areas such as construction sites, shopping centres and surrounding areas make up the remaining 20%.

The best way to prevent infection is to stop mosquito breeding. We hope all residents will help to keep their estates free from Zika and dengue.

What is the Zika virus?

Zika virus infection in humans has been reported since the 1950s. It is transmitted by the bite of infected Aedes mosquitoes (which bite in the daytime), identical to dengue. Zika is generally a mild disease. Zika may cause a viral fever similar to dengue or chikungunya, with fever, skin rashes, body aches and headache. However, most people infected with the Zika virus infection do not develop symptoms. There is no vaccine or specific anti-viral drugs.

How is the Zika virus spread?

The Zika virus is transmitted to humans by the bite of an infected Aedes mosquito (Aedes aegypti and Aedes albopictus are the common species found locally). A mosquito is infected when it takes a blood meal from a Zika-infected person and later transmits the virus to other people it bites. 

What precautionary measures can be taken?

Like dengue fever, to prevent the spread of the virus, we must first prevent the breeding of its vector, the Aedes mosquito. The Aedes mosquito is easily identifiable by the distinctive black and white stripes on its body. It prefers to breed in clean, stagnant water easily found in our homes. To prevent breeding of the Aedes mosquito, we need to frequently check and remove stagnant water in our homes.

– More information on Zika virus can be found via Ministry of Health and The Straits Times


KEAT HONG 2020 – Neighbourhood Renewal Programme Announcement
13 August 2016

Mr Zaqy Mohamad, Adviser to Chua Chu Kang GRC GROs (Keat Hong), announced the Neighbourhood Renewal Programme (NRP) for Blocks 271 – 295 Choa Chu Kang Ave 2/3 at the constituency’s National Day Dinner.


This precinct will be revitalised with new facilities bringing it up to par with the newer HDB developments under the Government’s fully-funded NRP. The NRP is also aligned with KEAT HONG 2020 – our vision to transform Keat Hong into an active, vibrant, and revitalised residential hub.

To further enhance the beauty of our green neighbourhood, we propose the rejuvenation of the Tembusu Park. By provisioning new facilities as well as enhancing the landscape, residents will be able to enjoy the beauty of nature. The existing jogging track will also be upgraded, promoting an active lifestyle for all.

We also hope to transform the existing open areas into vibrant communal spaces with the upgrading and provision of various new amenities. By using these communal spaces as gathering points for our residents, it can help encourage inter-generational bonding and build our community spirit.

We will pay special attention to the provision of multi-generation fitness facilities, such as playgrounds and fitness corners. Through these facilities, more residents, both young and old, will be able to engage in healthy activities.

To improve connectivity in the neighbourhood, the roofs of existing covered linkways will be extended and side screens will be added to provide better shelter. New covered linkways will also be built, ensuring that all residents are well-protected rain or shine.

Residents will have the opportunity to voice out their views and suggestions on how their estate can be improved under the NRP. There will be upcoming Sharing Sessions organised in October or November where residents can play a part in shaping the neighbourhood by sharing with us their inputs.

We look forward to your active participation and support for the NRP!

Congratulations to our Town Council Councillors!
10 August 2016

We wish to congratulate our Town Council Councillors on being conferred the following awards at the 2016 National Day Awards!

The Public Service Medal 

1. Mdm Mary Choo, PBM 

2. Mr Tin Hlaing, PBM 

3. Mr Gan Ong Peng, PBM

My Block Sparkles 2016 – Round 3
5 August 2016

Launched in 2013, My Block Sparkles is an annual competition aimed at raising awareness as well as encouraging residents to keep their estates clean.

Based on the quality of the Social Dimension Proofs submitted as well as the Physical Dimension Assessment by our panel of judges for Round 2, we have selected one Residents’ Committee (RC) per constituency for the advancement to Round 3 of the competition.

The Social Dimension Proofs submitted include photographs, Powerpoint presentations, and even videos of the campaigns and activities which the RCs organised to promote the competition. The Physical Dimension Assessment was a point system assessment based on the level of cleanliness, amount of obstructions/illegal fixtures/dangerously placed items found in the block.

We hope that all residents will continue to keep their blocks clean and safe. All households within the top 3 winning blocks will be entitled to a one-off S&CC rebate. A plaque will also be installed at the void deck to recognise the efforts made by residents.

For more information about My Block Sparkles, you may contact us at or 6569 0388.

My Block Sparkles 2016 BATCH 2_A3 Poster_290416

NRP Public Consultation @ Nanyang
30 July 2016

Over 200 residents, together with the MP for Chua Chu Kang GRC (Nanyang), Mr Yee Chia Hsing, attended the Neighbourhood Renewal Programme (NRP) Public Consultation for Blocks 812 – 832, Jurong West St 81 on Saturday, 30 July 2016.

During the event, residents were presented with the proposed NRP plans and given the opportunity to express their views and suggestions on how to further enhance the plans. They were also treated to a unique outdoor movie screening experience, along with mouth-watering refreshments, and delightful balloon sculptures prepared by our NRP Working Committee.

We were elated to see the residents’ response and support for the NRP. For residents who were unable to attend the Public Consultation, you may still send your support or feedback to the Town Council by emailing to

We look forward to seeing you again later this year or early next year for the Consensus Gathering, where the final NRP plans will be showcased.

The photographs of this event can be found in Gallery.

Responsible Burning of Incense and Joss Paper during 7th Lunar Month
28 July 2016

Taoist Fed Notice - 7th month (Eng)

Taoist Fed Notice - 7th month (Chi)

NRP Public Consultation @ Nanyang
21 July 2016

We cordially invite the residents of Blocks 812 – 832 Jurong West St 81 to join us at the Neighbourhood Renewal Programme (NRP) Public Consultation on Saturday, 30 July 2016, 5.30pm at the hardcourt located in front of Block 819.

This precinct has been selected for the Government’s fully funded NRP where the neighbourhood will be rejuvenated to bring it up to par with the newer HDB developments. The existing amenities will be refreshed and additional facilities will be constructed.

The NRP can only proceed if at least 75% of the eligible lessees in this precinct is in favour of it. Thus, we hope that all residents can support the NRP during the NRP Public Consultation.

We have also prepared refreshment, door gifts, movie screening, and many other activities for the event. We hope to see you there!

Poster (English)_FA Poster (Chinese)_FA