Bulletin Board
Central Refuse Chute Fire at Block 431 Choa Chu Kang Ave 4
20 October 2016

Dear Residents,

We are pleased to inform you that the central refuse chute is in working order and the roller shutter for the central refuse chute has been repaired. You can continue to dispose your waste into the refuse chute hoppers.

We would like to urge residents to refrain from discarding lighted materials (such as cigarette butts and incense sticks) and combustible items into the central refuse chute.

For further clarifications, please do not hesitate to contact us at Tel: 6569 0388 or email us at Email:


Para Penduduk yang dihormati,

Kami bersukacita untuk memberitahu anda bahawa pelongsor sampah pusat adalah dalam keadaan baik dan pintu gulung pelongsor sampah pusat itu telah dibaiki. Anda boleh terus membuang bahan buangan anda ke dalam corong tuang pelongsor sampah.

Kami ingin mengingatkan para penduduk supaya tidak membuang bahan-bahan yang menyala (seperti puntung rokok dan setanggi) dan barang-barang yang mudah terbakar ke dalam pelongsor sampah pusat.

Untuk keterangan lanjut, sila hubungi kami di Tel: 6569 0388 atau menghantar e-mel kepada kami di Email:





如果您有任何疑问,请拨打我们的电话热线: 6569 0388 或电邮至:。


அன்பார்ந்த குடியிருப்பாளர்களுக்கு,

மத்திய குப்பைத்தொட்டி சீராக வேலை செய்வதையும், மத்திய குப்பைத்தொட்டியின் உருட்டுக்கதவு பழுது பார்க்கப்பட்டுள்ளதையும் மகிழ்ச்சியுடன் தெரிவித்துக் கொள்கிறோம்.  மத்திய குப்பைத்தொட்டியில் நீங்கள் தொடர்ந்து குப்பைகளைப் போடலாம்.

நெருப்பு பற்றவைக்கப்பட்ட பொருட்களையும் (சிகரெட் நுனிகள், ஊதுவத்திகள் போன்றவை), தீப்பிடிக்கக்கூடிய பொருட்களையும் மத்திய குப்பைத்தொட்டிக்குள் போடுவதைத் தவிர்க்குமாறு குடியிருப்பாளர்களிடம் வலியுறுத்த விரும்புகிறோம்.

மேல்விவரங்களுக்கு, அன்புகூர்ந்து 6569 0388 என்ற தொலைபேசி எண்ணில் அல்லது என்ற மின்னஞ்சலில் எங்களுடன் தயங்காமல் தொடர்பு கொள்ளுங்கள்.


Sunshine Gardens Welcome Party
15 October 2016

Let’s welcome our Sunshine Gardens’ residents to Chua Chu Kang Town!

Over 250 residents from Sunshine Gardens attended the Sunshine Gardens Welcome Party on Saturday, 15 October 2016. Together with MP for Chua Chu Kang GRC (Keat Hong), Mr Zaqy Mohamad, the residents spent an enjoyable evening mingling and making new friends at the event.

We are delighted to see our residents participating in the various game booths and children having lots of fun during the performances such as the creative bubble show. We look forward to seeing the residents again!

Together, a better home for all.


The photographs of this event can be found in Gallery.

Congratulations to the winners of KEAT HONG 2020 – Special Edition Newsletter (We Love Feedback)!
14 October 2016

Thank you for the overwhelming response to KEAT HONG 2020 – Special Edition Newsletter (We Love Feedback)!

Congratulations to our 5 lucky winners who will be walking away with a goodie bag worth up to $50!


Residential Block

Ng Soo Lek

Block 351 Choa Chu Kang Central

Ng Kim Yam

Block 489A Choa Chu Kang Ave 5

Loo Jee Too

Block 340 Choa Chu Kang Loop

Thew Ai Geok

Block 484A Choa Chu Kang Ave 5

Jenny Choy

Block 343 Choa Chu Kang Loop

* Please note that the winners will also be notified via post.

If you are a winner and have not received our letter via post, kindly email us at so that we may make the necessary arrangements.

NRP Consensus Gathering @ Nanyang
10 October 2016

We cordially invite the residents of Blocks 812 – 832, 828A & 830A Jurong West St 81 to join us at the Neighbourhood Renewal Programme (NRP) Consensus Gathering on Sunday, 30 October 2016, 6pm at the park located near Block 827.

This precinct has been selected for the Government’s fully funded NRP where the neighbourhood will be rejuvenated to bring it up to par with the newer HDB developments. The existing amenities will be refreshed and additional facilities will be constructed.

We have completed our Public Consultation held in July earlier this year. During the Public Consultation, we are elated with the residents’ strong support and suggestions on how we can further improve the NRP.

The NRP can only proceed if at least 75% of the eligible lessees in this precinct is in favour of it. Thus, we hope that all residents can support the NRP during the NRP Consensus Gathering!

Public Consultation A4 Poster_270516

Public Consultation A4 Poster_270516

KEAT HONG 2020 – Neighbourhood Renewal Programme Public Consultation
8 October 2016

Over 200 residents from Blocks 401-428 Choa Chu Kang Ave 3/4 attended the Neighbourhood Renewal Programme (NRP) Public Consultation on Saturday, 8 October 2016.

During the event, MP for Chua Chu Kang GRC (Keat Hong), Mr Zaqy Mohamad shared with the residents about the progress and highlights of the NRP. They are also encouraged to express their views and suggestions on how to further enhance the NRP plans during the Q&A session.

We are glad that our residents enjoyed the traditional refreshments, such as laksa, ice kachang, malt candy, and muah chee, which we have specially prepared for the event. We are also elated to see our residents’ strong support for the NRP.

For residents who were unable to attend the Public Consultation, you may still send your support or feedback to the Town Council by emailing to We look forward to seeing you again early next year for the Consensus Gathering, where the final NRP plans will be showcased.

20161008_Keat Hong NRP_0071-min 20161008_Keat Hong NRP_0080-min 20161008_Keat Hong NRP_0060-min 20161008_Keat Hong NRP_0124-min 20161008_Keat Hong NRP_0027-min

The photographs of this event can be found in Gallery.

Municipal Services Awards Ceremony 2016
5 October 2016

We wish to congratulate our Deputy General Manager, Mr Ang Chuan Seng and Senior Property Manager, Ms Winnie Chow for receiving an award at the Municipal Services Awards Ceremony 2016!

The purpose of the Municipal Services Awards is to recognise the efforts in going the extra mile and the teamwork amongst agencies, to resolve municipal issues in a citizen-centric manner for our residents. 



For more information on Municipal Services Awards Ceremony 2016, please visit the Municipal Services Office website.

iTown@SG App currently does not support iOS 10
3 October 2016

Dear Residents,

We wish to inform you that the current iTown@SG App does not support iOS 10. Rest assured, our vendors are working to update the app as soon as possible to ensure that iOS 10 users will be able to use iTown@SG.

Meanwhile, you may still contact us at our hotline: 6569 0388 or email us at

We sincerely apologise for any inconvenience this may cause you and we thank you for your kind understanding and patience with regards to this matter.

Update on 10 November 2016: The latest version of the iTown@SG App has been released and now supports iOS 10.

Rat Control Ops In Chua Chu Kang Town
30 September 2016

Dear Residents,

Two residents at Blk 484D Choa Chu Kang Ave 5, have reported rat sightings in their units recently. After investigation, we have deployed rat traps in the common areas near the affected units, and visited residents in the block to find out if they have encountered any rat issues and their concerns. So far no rats have been caught in the traps.

We are pleased to inform you that since the start of September, we have further enhanced our rat control measure. Our pest control specialist has been carrying out an intensive rat eradication program to keep the rat problem at bay in our Town.

Measures we have taken:

1. Weekly treatment and rat culling.

2. Regular inspections and cleaning of the estates, particularly where rats are attracted to – lift shafts, CRC (central refuse chutes), rooftops, store rooms and pump rooms.

3. Replaced damaged plastic gully trap covers in the bin chutes with metal covers, thus preventing rats from gnawing through them and getting to the refuse.

4. Removed dense vegetation at the jogging track for easier burrow detection, but none has been found.

5. Activated NParks and PUB to do inspection to ensure that rats are not coming from the drains and forested areas.

Posters on rat prevention have been put up around the estates, and flyers will be distributed around our Town to educate residents on how to prevent rat infestation in their premises. This includes maintaining proper housekeeping and not leaving food sources exposed.

Together with our Residents’ Committees and grassroots leaders, our property staff will be conducting house visits to residents to get their feedback and see how we can help them.

Residents can call 6569 0388 or email if you spot rats.

Let’s all work together to make our homes safe and free from rats!

4 Steps to Stamp Out Rats!
29 September 2016

Call Chua Chu Kang Town Council at 6569 0388 or email if you spot rats.

1085_preventRodentsbroch 01

KEAT HONG 2020 – Neighbourhood Renewal Programme Public Consultation
26 September 2016

We cordially invite the residents of Block 401 – 428 Choa Chu Kang Ave 3/4 to join us at the Neighbourhood Renewal Programme (NRP) Public Consultation! The precinct will see improvements to the common areas through the renewal and provision of additional facilities with the Government’s fully-funded NRP. 

We have completed our initial round of Sharing Sessions, held from April to May earlier this year. The revised NRP plans, incorporated with residents’ suggestions gathered during the Sharing Sessions, will be revealed through the Public Consultation. 

The NRP will only be implemented if at least 75% of the eligible lessees in this neighbourhood support it. Thus, we look forward to your active participation and support for the NRP!

Public Consultation A4 Poster_270516

Public Consultation A4 Poster_270516

Keat Hong Mirage Completion Ceremony
17 September 2016

First and foremost, we would like to welcome our Keat Hong Mirage residents to Chua Chu Kang Town!

Over 250 residents from Keat Hong Mirage attended the Keat Hong Mirage Completion Ceremony on Saturday, 17 September 2016. Together with Minister for Health and MP for Chua Chu Kang GRC (Chua Chu Kang), Mr Gan Kim Yong, the residents excitedly toured the newly built neighbourhood. Some of the residents also collected the keys to their new home during the event.

We are glad to see our residents mingling and enjoying themselves at the event; especially the joyful children during the magic show and creative bubble performance. We look forward to seeing the residents again!

Together, a better home for all.

20160917_Keat Hong Link_0147-min 20160917_Keat Hong Link_0172-min 20160917_Keat Hong Link_0180-min 20160917_Keat Hong Link_0182-min 20160917_Keat Hong Link_0187-min

The photographs of this event can be found in Gallery.

My Block Sparkles 2016 – Final Results
15 September 2016

We are pleased to announce the final results for My Block Sparkles 2016.

Results Block  S&CC Rebate Amount

Bukit Gombak Goodview Garden RC

Block 394 Bukit Batok West Ave 5

 $10 per household unit

Chua Chu Kang Zone 3 RC

Block 107 Teck Whye Lane

 $7 per household unit

Hong Kah North Zone 9 RC

Block 274A Jurong West Ave 3

 $5 per household unit

Nanyang Zone 4 RC

Block 849 Jurong West St 81

 $5 per household unit

Keat Hong Zone 5 RC

Block 289 Choa Chu Kang Ave 3

Best Partner Award:  Nanyang Zone 4 RC 

Launched in 2013, My Block Sparkles is an annual competition aimed at raising awareness as well as encouraging residents to keep their estates clean. The assessment takes into account, both the physical and social dimensions of the estates i.e. the overall cleanliness, the amount of obstruction, bulky and dangerously placed items as well as the residents’ efforts & cooperation towards keeping their blocks clean.

Together with Chua Chu Kang Town Council, the Residents’ Committees have all put in hard work over the past few months to organise educational activities such as block visits, block cleaning, exhibitions, and talks to encourage residents to participant and keep their estates clean and safe.

All households within the top 3 blocks will be entitled to a one-off S&CC rebate. This rebate will be reflected automatically in the November 2016 bill. A plaque recognising this achievement will also be installed at the blocks.

Once again, we would like to thank all residents for their strong support and active participation!

Chua Chu Kang Town Anti-Mozzie Ambassadors
6 September 2016

Our Members of Parliament Mr Gan Kim Yong, Ms Low Yen Ling, Mr Zaqy Mohamad, Mr Yee Chia Hsing and Dr Amy Khor hold talks and visit the residents to spread the word about Zika.

12 3 4 5

Anti-Mozzie Ops in Chua Chu Kang Town
2 September 2016

1. Inspection and Oiling Treatment at Rooftops, Pump Rooms & Common Facilities
Inspection and Oiling Treatment at Rooftops, Pump Rooms & Common Facilities 

2Inspection and Oiling Treatment at Drainages

3 Eradicating Mosquito Breeding at Drainages via Flushing & Treatment by Oiling and Abate Sacks (BTI)

4Eradicating Mosquito Breeding via Misting Treatment (BTI)

5Inspection and Treatment at Community Gardens & Cavities

6Spraying of Mosquito Repellent & Block Visits

Zika & Dengue 5Publicity Materials

Dear Residents, 

In view of the recent Zika and dengue cases in Singapore, Chua Chu Kang Town Council has stepped up the fight against mosquito breeding in Chua Chu Kang Town.

Vector Control Efforts

Our Property Team has inspected the estates for mosquito breeding, covering areas such as rooftops, pump rooms, drainages, and places with potted plants. While at work, our Property Team also protected themselves by spraying of mosquito repellent provided by the Town Council.

We have taken measures including flushing, oiling drains, and misting to prevent mosquito breeding, and replacing of concrete slabs with metal grating to facilitate ease of inspection, cleaning and flushing. 

We Must All Stamp Out Mosquito Breeding

Prime Minister Lee Hsien Loong said in a Facebook post on Thursday: “Our best defence is to eradicate mosquitoes and destroy breeding habitats, all over Singapore”. – The Straits Times, 1 September 2016

The best way to beat Zika is for everyone – every household, construction site and agency in charge of public areas to stop mosquito breeding.

According to NEA, the majority of mosquito breeding sites are found in homes. The Town Council will do outreach in the estates to raise awareness of the Zika virus, emphasise the need to prevent mosquito breeding, and advise residents to apply repellent.

Our Action Plan

Educational banners and posters will be put up around the estates, and flyers and brochures showing the 5-step mozzie wipeout will be placed at the Town Council’s offices for residents to takeaway.

Together with NEA and grassroots leaders, the Town Council will be involved in a large scale educational campaign on Sunday, 4 September 2016, where flyers will be distributed to residents to educate them on mosquito breeding prevention.

Let’s all work together to make our homes safe and free from Zika and dengue!

Do The Mozzie Wipeout
31 August 2016

Dear Residents,

Recently, the Ministry of Health (MOH) has confirmed cases of locally transmitted Zika virus infection in Singapore. On the other hand, the number of dengue cases has also risen. While MOH and National Environment Agency (NEA) have stepped up their fight against Zika and dengue, the Town Council will also continue to diligently inspect the estates for potential mosquito breeding sites, and carry out our scheduled fogging.

We also encourage residents to be vigilant of mosquito breeding in their homes. About 80% of mosquito breeding sites were found in our residents’ homes. The external areas such as construction sites, shopping centres and surrounding areas make up the remaining 20%.

The best way to prevent infection is to stop mosquito breeding. We hope all residents will help to keep their estates free from Zika and dengue.

What is the Zika virus?

Zika virus infection in humans has been reported since the 1950s. It is transmitted by the bite of infected Aedes mosquitoes (which bite in the daytime), identical to dengue. Zika is generally a mild disease. Zika may cause a viral fever similar to dengue or chikungunya, with fever, skin rashes, body aches and headache. However, most people infected with the Zika virus infection do not develop symptoms. There is no vaccine or specific anti-viral drugs.

How is the Zika virus spread?

The Zika virus is transmitted to humans by the bite of an infected Aedes mosquito (Aedes aegypti and Aedes albopictus are the common species found locally). A mosquito is infected when it takes a blood meal from a Zika-infected person and later transmits the virus to other people it bites. 

What precautionary measures can be taken?

Like dengue fever, to prevent the spread of the virus, we must first prevent the breeding of its vector, the Aedes mosquito. The Aedes mosquito is easily identifiable by the distinctive black and white stripes on its body. It prefers to breed in clean, stagnant water easily found in our homes. To prevent breeding of the Aedes mosquito, we need to frequently check and remove stagnant water in our homes.

– More information on Zika virus can be found via Ministry of Health and The Straits Times