Chua Chu Kang Town Council

24 Hours Hotline


Call Centre

6569 0388



roles and responsibilities

To control, manage
and administer the
common property
for the benefit
of residents

To maintain and
keep the common
property in
good repair

To renew or
replace fixtures
and fittings in the
common property

To provide essential
maintenance and
lift rescue services

Common property

  • Corridors and staircases
  • Lifts
  • Void decks
  • Recreational or community facilities and gardens
  • Turf areas and drainage

scope of work

Routine Maintenance

  • Maintenance of common property
  • Landscaping and horticultural works
  • Provision of lighting at common property
  • Provision of essential and lift rescue services
  • Conservancy and cleaning works
  • Building, electrical, sanitary maintenance, etc.
  • Maintenance of car parks (as Managing Agent)

Cyclical Maintenance

  • Repairs & Redecoration (e.g., repainting)
  • Re-roofing
  • Re-wiring
  • Replacement of water pumps
  • Replacement of booster pumps / water pipes
  • Overhauling & upgrading of lifts
  • Replacement of hoisting ropes / sheaves of lifts
  • Replacement of centralised refuse chute system’s refuse handling equipment
  • Replacement of individual refuse chute flushing system’s control panel


  • Enforcement of Town Council By-Laws on use and occupation of common property
  • Control on the use and occupation of common property
  • Collection of service and conservancy charges

Implementation of Improvement Projects

  • Covered linkways
  • Senior citizens’ / residents’ / cosy / study corners
  • Children’s playgrounds
  • Recreational facilities
  • Reflexology footpaths
  • Neighbourhood parks
  • Game courts
  • Street soccer pitches
  • Fitness corners
  • Pavilions and vehicle drop-off points

Town Council Lift Upgrading Programme (TC-LUP)

  • Selection of precinct for TC-LUP
  • Polling of residents for approval
  • Implementation of lift upgrading works

Neighbourhood Renewal Programme (NRP)

  • Selection of precinct for NRP
  • Conducting of Public Consultations to gather residents’ feedback
  • Conducting of Consensus Gatherings to garner residents’ support
  • Implementation of construction works